Selling a family home
"Lauren Niles was fantastic. She agreed not to have a key box. She stated she would be at the house anytime people wanted to see it. She worked with me cleaning rug residue off the floor after rug removal. I never expected a Realtor would scrub floors or remove hardware!!!"- Carol
First time home buyers
"Jared and I purchased a home with the help of Lauren Niles in a highly competitive market, and we could not have asked for a better experience! Being first time home buyers, Lauren patiently entertained all our questions and walked us through the home buying process. She translated our wants and needs into tangible attributes, notifying us within minutes of homes coming on the market that met our criteria. Lauren was incredibly flexible when scheduling home viewings and coordinated efficient Saturday afternoons moving from house to house. She is a Holyoke expert with a wealth of knowledge about Hampden and Hampshire counties! Once we fell in love with a home, she consistently followed up with all parties involved to ensure due dates were satisfied, often going to bat for us. Lauren was an amazing asset to have in our corner and we would highly recommend her for any perspective home buyers. " -Liz and Jared Herman, Clients
Relocating to the Pioneer Valley
"Lauren Niles was amazing from start to finish on the purchase of our new home. She listened to exactly what we wanted and it resulted in us moving into a home we thought was not possible in this market. She is professional, thoughtful, honest, responsive, and highly efficient. We would use her again and are very pleased with our home buying process. "
-Allison Dean, Client
We had an amazing experience with Lauren in the recent purchase of our new family home. We were searching from afar - living on the west coast - and planning a big cross country move amid the house search. We did all our tours virtually, not able to actually be there in person. Because of this, Lauren had to act as our main on-the-ground eyes and ears. During tours, she pointed out issues and was super honest about things that she thought were a problem, and things that were manageable updates/ fixes. She also made sure to check in with us when we found a house that didn't fit our initial 'must haves.' It was clear that above all, she wanted us to be happy with our purchase. She didn't just want to make a quick sale. And, she's just a wonderful, funny, thoughtful person. I would recommend Lauren to absolutely anyone looking to buy a house.
Relocating from Hudson River Valley
My husband and I are grateful that Lauren Niles was our realtor during our home buying process. In some ways, I felt as though Lauren was a magician in that she was able to discern very quickly what type of house and what location would be best for us. Buying a house is an incredibly stressful process and Lauren did as much as she could to alleviate that stress. In this day and age of slapdash professionals, she is the one person during this whole process who made sure to dot all the “i’s” and cross all the “t’s”. She patiently and thoroughly explained the process of buying a house; so, we were prepared for all the steps. Lauren willingly pointed out the advantages and disadvantages of any house we looked at. She wasn’t in it for a quick buck but sincerely wanted us to be happy with the house we were buying. If the house had a flaw that we didn’t notice, she would point it out. She was also very good at helping us talk through any issues that might arise. In addition to all the amazing positives of Lauren being a stellar agent, she is also a lovely person. Getting to know Lauren was a joy. She is a consummate professional and a wonderful person. We wouldn’t hesitate to recommend Lauren as the best buyer’s realtor that anyone could hope to work with.
A home for 3 horses, a goat, 2 people and a dog!
My wife and I were first time home buyers and Lauren was very helpful in our process. I live 8 hours away from where we purchased while my wife was in the area. Lauren aided my wife (and father in law a few times) on each home viewing by providing a realistic approach to each property which led us purchasing our home. Lauren took measures to make sure I was included in the process even though I was a distance away. Her dedication to our home buying process was topnotch. She willingly answered all of our questions and showed care for our process. I am confident Lauren will do the same for each of her future clients. -Jill
Relocating from Boston
Lauren Niles is a superb realtor. She is good at the psychological aspect of helping her client work their way through all the multiple factors that come together to make the right home choice. Her excellent design eye allows her to see how a space could be improved. She is also quite knowledgeable about the physical aspect of what it requires to maintain a home, so she has a good eye for noticing what is problematic and would need repair. She never sugar coated anything which is much appreciated. And she is a stickler for details, so she got all of the legal, paperwork, financial aspects absolutely correct. She spent lots of time with me going to see properties to help me understand the local market and find a house that met what I was looking for. And now I am in the best home for me in the ideal location. I could not think of a better realtor to recommend then Lauren Niles. - Laura (Buyer)